Delivery Information
Delivery you
can count on.
From the moment you place your order to the moment it arrives at your door — here is exactly what to expect.
Processing Time
Shipping Time
Order Tracking
Returns Window
How Your Order Moves
Order
Confirmed
Your order is confirmed instantly and you receive a full summary by email. Our team begins preparing your items right away.
Processing
Every order is carefully picked, quality-checked, and packed by hand. We never rush this stage — it is where our standards are upheld.
2–4 Business DaysDispatched
Your parcel is handed to our carrier and a tracking number is sent to your email immediately so you can follow your order in real time.
Delivered
Your order arrives at your door within the estimated delivery window, carefully packed and ready to wear.
7–12 Business DaysDelivery Times
Delivery times
by destination
| Destination | Processing | Shipping | Total Estimate |
|---|---|---|---|
| United Kingdom | 2–4 business days | 7–12 business days | 9–16business days |
| European Union | 2–4 business days | 7–12 business days | 9–16business days |
| United States | 2–4 business days | 7–12 business days | 9–16business days |
| Canada | 2–4 business days | 8–14 business days | 10–18business days |
| Australia & New Zealand | 2–4 business days | 10–14 business days | 12–18business days |
| Rest of World | 2–4 business days | 10–16 business days | 12–20business days |
Common Questions
Common
questions
Processing begins on the next business day after your order is placed. Weekends and public holidays are not counted. You will receive email updates at each stage of your order.
Address changes are possible during the processing period. Once your order is dispatched, we are unable to redirect it. Contact our team as soon as possible if you need to make a change.
Occasional carrier delays can occur, especially during peak seasons. If your order has not arrived within the estimated window, please reach out and we will investigate right away.
International orders may be subject to local customs duties. These fees are set by your country's customs authority and are not controlled by Nuviro. We recommend checking your local regulations before ordering.
We ship to P.O. boxes in some regions. Please ensure your full address is correctly entered at checkout. If you experience any issues, our team is happy to assist.
If your order arrives damaged, please photograph the parcel and its contents and contact us within 48 hours of delivery. We will arrange a replacement or full refund immediately.
Returns Policy
14-day
returns.
We offer a 14-day return window from the date of delivery on all full-price items. Items must be returned unworn, unwashed, and with all tags attached.
To initiate a return, contact our team within 14 days of receiving your order. We will provide return instructions and a reference number. Returns outside this window cannot be accepted.
Once received and inspected, your refund will be processed within 5–7 business days to your original payment method. Original shipping costs are non-refundable.
All delivery timeframes are set in business days, excluding weekends and public holidays. Times may vary by location and carrier. Tracking is sent to your email upon dispatch. For any questions, our team is available to assist you.
